Terms of Service

1. Acceptance of Terms

By accessing or using VDU Pay's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Eligibility

To use VDU Pay, you must:

• Be at least 18 years old
• Have the legal capacity to enter into a binding agreement
• Provide accurate and complete registration information
• Not be prohibited from using financial services by applicable law

3. Account Registration

When you create an account with VDU Pay, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities that occur under your account

4. Services Provided

VDU Pay offers a range of digital banking services including but not limited to:

• Virtual account creation and management
• Money transfers and payments
• Airtime and data purchases
• Bill payments and utility services
• Transaction history and account management

5. User Obligations

You agree to use VDU Pay services only for lawful purposes and in accordance with these terms. You shall not:

• Use our services for any illegal or fraudulent activities
• Interfere with or disrupt the operation of our platform
• Attempt to gain unauthorized access to any part of our system
• Share your account credentials with others
• Reverse engineer or attempt to extract the source code of our platform

6. Fees and Charges

VDU Pay reserves the right to charge fees for certain services. All applicable fees will be clearly disclosed to you before you complete any transaction. We may modify our fee structure from time to time, and we will notify you of any changes.

7. Intellectual Property

All content on VDU Pay's platform, including but not limited to text, graphics, logos, icons, and software, is the property of VDU Pay and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.

8. Privacy and Data Protection

Your privacy matters to us. We collect, use, and protect your personal information in accordance with our Privacy Policy. By using our services, you consent to our data collection and processing practices as described in the Privacy Policy.

9. Transaction Processing

All transactions processed through VDU Pay are subject to confirmation. We reserve the right to:

• Review and verify any transaction for compliance with our policies
• Refuse to process any transaction that violates these terms
• Place holds on accounts for investigation of suspicious activities
• Charge applicable fees for transaction processing

10. Limitation of Liability

To the maximum extent permitted by law, VDU Pay and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. Our total liability shall not exceed the amount of fees paid by you to us in the preceding 12 months.

11. Disclaimer of Warranties

VDU Pay provides services on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the reliability, availability, or suitability of our services. We do not guarantee that our platform will be error-free or uninterrupted.

12. Indemnification

You agree to indemnify and hold VDU Pay, its officers, directors, employees, and agents harmless from any claims, damages, losses, or expenses arising from your violation of these terms or your use of our services.

13. Termination

We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these terms or engaged in fraudulent activities. Upon termination, your right to use our services will immediately cease.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Nigeria. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Nigeria.

15. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any significant changes by posting the updated terms on our platform. Your continued use of our services after such changes constitutes your acceptance of the updated terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@vdubank.com
Phone: +234 904 915 6714
Address: Lagos, Nigeria